1. Introduction

Gregory Prosser operates the website prosser.ca. This Privacy Policy explains how we collect, use, disclose, and protect personal information obtained through our website and related services.

By using this website, you consent to the collection, use, and disclosure of your personal information as described in this Policy, subject to your rights under British Columbia’s Personal Information Protection Act (“PIPA”) and Canada’s Personal Information Protection and Electronic Documents Act (“PIPEDA”).

2. What personal information we collect

We may collect the following types of personal information when you use our website or interact with us:

  • Contact details: Name, email address, phone number, mailing address.
  • Property-related preferences: Budget range, preferred neighbourhoods, property type, features of interest.
  • Account and communication Messages you send through website forms, newsletter subscriptions, feedback.
  • Technical information: IP address, browser type, device identifiers, pages viewed, and referring site, collected via cookies and similar technologies (see “Cookies and tracking technologies”).

Where possible, we identify any information that is optional and any consequences of not providing it.

3. How and why we collect and use information

We collect personal information in the following ways:

  • Directly from you: When you fill out contact forms, request property information, book a viewing, sign up for market updates, or otherwise communicate with us.
  • Automatically: Through cookies and similar technologies when you browse our website.
  • From third parties: For example, from our brokerage, MLS® systems, or lead-generation platforms where permitted by law and applicable terms.

We use personal information to:

  • Respond to your inquiries, schedule showings, and provide real estate services you request.
  • Send you listings, market reports, or newsletters that match your preferences, where permitted by consent or law.
  • Maintain our client files and transaction records in accordance with legal and regulatory requirements.
  • Operate, maintain, and improve our website, including monitoring usage patterns and securing the site.
  • Comply with legal obligations, respond to lawful requests, and protect our rights and the safety of others.

4. Legal basis and consent

Where required, we obtain your consent before collecting, using, or disclosing your personal information, and we limit collection to what is necessary for identified purposes.

You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us using the details below; however, this may limit our ability to provide certain services (for example, sending you new listing alerts).

5. Cookies and tracking technologies

Our website uses cookies and similar technologies (such as pixels and analytics tools) to:

  • Remember your preferences and improve your browsing experience.
  • Analyze traffic and usage patterns to help us understand how visitors use the site.
  • Support marketing and remarketing campaigns, where permitted.

You can control cookies through your browser settings; however, disabling cookies may affect some website features.

6. How we share personal information

We do not sell your personal information.

We may share personal information with:

  • Our brokerage and cooperating brokerages, as needed to provide real estate services and fulfill regulatory obligations.
  • Service providers that perform functions on our behalf (for example, website hosting, CRM systems, email marketing, analytics), under contractual obligations to protect your information.
  • Mortgage brokers, home inspectors, lawyers, or other professionals at your request or with your consent.
  • Law enforcement, regulators, or other parties where required or permitted by law (for example, to respond to a court order or regulatory inquiry).

Any sharing is limited to what is reasonably necessary for the stated purpose.[1][4]

7. Storage, retention, and security

Personal information may be stored in Canada or other jurisdictions where our service providers are located, subject to applicable laws in those jurisdictions.

We retain personal information only as long as necessary to fulfill the purposes set out in this Policy and to meet legal, regulatory, and brokerage record-keeping requirements.

We use reasonable physical, organizational, and technological safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. These safeguards may include access controls, encryption, secure storage systems, and staff training.

8. Your rights and access requests

Subject to limited exceptions under PIPA and PIPEDA, you have the right to:

  • Request access to the personal information we hold about you.
  • Request corrections to inaccurate or incomplete personal information.
  • Withdraw consent to certain uses or disclosures of your information, where consent is the legal basis.
  • Ask questions or challenge our compliance with applicable privacy laws.

To exercise these rights, contact us using the information in the “Contact us” section below; we may need to verify your identity before responding.

9. Third‑party websites and services

Our website may contain links to third‑party websites or integrate third‑party services (such as mortgage calculators, mapping tools, or social media widgets) that are not controlled by us.

This Policy does not apply to those third parties; their own privacy policies will govern their handling of your personal information, and you are encouraged to review them before providing information.

10. Children’s privacy

Our services and website are intended for adults involved in real estate transactions and are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13; if such information is discovered, it will be deleted in a reasonable timeframe.

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.

Any changes will be posted on this page with an updated “Last updated” date, and material changes may also be communicated through additional notice.

12. Contact us (privacy officer)

We are accountable for the personal information under our control and have designated an individual to oversee privacy compliance.

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact:

Gregory Prosser, Realtor
Team Powerhouse Realty
1679 – 15th Avenue
Prince George, BC. V2L 3X2
250-649-9483
sellyourhome@prosser.ca

You may also contact the Office of the Information and Privacy Commissioner for British Columbia or the Office of the Privacy Commissioner of Canada if you are unable to resolve a concern with us.

 

Sources
[1] PIPEDA Privacy Policy requirements – Termageddon https://termageddon.com/pipeda-privacy-policy-requirements/
[2] PIPEDA Privacy Policy Template – TermsFeed https://www.termsfeed.com/blog/sample-pipeda-privacy-policy-template/
[3] Privacy Information – BCFSA https://www.bcfsa.ca/industry-resources/real-estate-professional-resources/knowledge-base/information/privacy-information
[4] PIPEDA requirements in brief – Office of the Privacy Commissioner of … https://www.priv.gc.ca/en/privacy-topics/privacy-laws-in-canada/the-personal-information-protection-and-electronic-documents-act-pipeda/pipeda_brief/
[5] Privacy Policy for Real Estate Websites – Termly https://termly.io/resources/articles/privacy-policy-for-real-estate-websites/
[6] Privacy Policy | Real-Estate.ca https://www.real-estate.ca/privacy-policy/
[7] Website Privacy Policy Template | Canada | Customize & Print https://www.lawdepot.ca/business/website-privacy-policy/
[8] General Privacy Policies – CREA https://www.crea.ca/privacy/general-policy-information/
[9] Royal LePage Real Estate Services Privacy Policy https://agents.royallepage.ca/templates/common/mobile_privacy.jsp
[10] Privacy Policy – British Columbia Real Estate Association – BCREA https://www.bcrea.bc.ca/privacy-policy/
[11] Personal Information and BCREA’s Privacy Notice and Consent … https://www.bcrea.bc.ca/legally-speaking/personal-information-and-bcreas-privacy-notice-and-consent-form-585/
[12] Sample Privacy Policy for Canada https://www.privacypolicygenerator.info/sample-privacy-policy-canada/
[13] The Ultimate Guide to PIPEDA Compliance | Blog – OneTrust https://www.onetrust.com/blog/the-ultimate-guide-to-pipeda-compliance/
[14] Privacy Policy – RIGHT AT HOME REALTY https://www.rightathomerealty.com/rah-privacy-policy
[15] Free PIPEDA Privacy Policy Template for Canada – GetTerms https://getterms.io/templates/pipeda-privacy-policy-template